Refund & Cancellation Policy

Last updated: September 10, 2026

At Mee Barsa, every piece is handcrafted with care, and we want you to love what you receive. Please read our refund and cancellation policy below.

1. Order Cancellation

Orders can be cancelled within 12 hours of placing them or before the order has been shipped, whichever is earlier, by contacting us at anjali@meebarsa.com or via WhatsApp.
Once an order has been shipped, it cannot be cancelled; you may initiate a return once it is delivered (see Section 2).
For Cash on Delivery (COD) orders, please note that repeated order refusals at the doorstep may result in restrictions on future COD orders.

2. Returns

We accept returns within 7 days of delivery, provided the product is unused, unworn, and in its original packaging with tags intact.
To initiate a return, contact us at anjali@meebarsa.com or via WhatsApp with your order number and reason for return.
Due to the handcrafted and delicate nature of our jewelry, the following items cannot be returned:
Earrings (for hygiene reasons)
Customised or made-to-order pieces
Items marked "Final Sale" or purchased during clearance/discount promotions
Products showing signs of use, damage, or alteration will not be accepted for return.

3. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item (subject to the conditions above) and place a new order.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the product and packaging at anjali@meebarsa.com. We will arrange a replacement or refund after verifying the issue.

5. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days to the original payment method (for UPI payments) or via bank transfer/UPI (for COD orders, where you will need to share your bank/UPI details for the refund).
Shipping charges, if any, are non-refundable unless the return is due to our error (wrong item, damaged item, or defect).

6. Return Shipping

For returns due to a change of mind, the cost of return shipping will be borne by the customer.
For returns due to a defect, damage, or an error on our part, we will bear the cost of return shipping.

7. Contact Us

For any questions about cancellations, returns, or refunds, contact us at:

Mee Barsa Email: anjali@meebarsa.com Instagram: @meebarsa